About Us
GGDESK, LLC. VIRGINIA, USA.
WE DELIVER QUALITY
SECURE PAYMENTS
Last updated 09/19/2020
GGDesk LLC (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not purchase or download any of our products.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy, and you waive the right to receive specific notice of each such change or modification.
You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use our products after the date such revised Privacy Policy is posted.
We may collect information about you in a variety of ways. The information we may collect with our products:
Personally identifiable information, such as your name, company name, address, email address, telephone number, and demographic information.
Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device IP address. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Information our servers automatically collect when you purchase, download or activate any of our products, such as your IP Address, Autodesk ID & Username, Your Revit Version, your access time and Payment Method.
Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date, PayPal Email) that we may collect when you purchase, order, return, exchange, or request information about our services from the Autodesk® Store, our website www.ggdesk.com or sales carried out in person. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
None of our products uses third-party services, your information is not stored by any other company or transferred in any way. All the information collected is stored appropriately with security standards on our servers.
This applies only to the “Personal Data, Usage Data, and Derivate Data Section” specified above.
Specifically, we may use information collected to:
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
When you post comments, reviews, contributions or other content about our products, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur, and that the transferee may decline honor commitments we made in this Privacy Policy.
We use high administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
You may at any time review or change the information in your account or terminate your account by contacting our support team.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and you use any of our products you have the right to request removal of unwanted data. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not displayed on our systems but please be aware that the data may not be completely or comprehensively removed from our systems.
If you have questions or comments about this Privacy Policy, please contact us at:
GGDesk, LLC
Email: support@ggdesk.com
GGDESK, LLC. VIRGINIA, USA.